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Health 2.0:
Where does Europe stand?




                  Denise Silber
           Denise.Silber@BasilStrategies.com
Synonyms : Health 2.0, Medicine 2.0, Participatory Medicine

The use in Health Care of Web-based Tools
  blogs, podcasts, tagging, search, wikis …)
 to produce User-Generated Content
 harness the power of networks,
so as to personalize health care, collaborate,
    and promote health education.
Health 2.0 : Segmentation (1)
       Use of Social Media
•  Internet Users on high traffic platforms
   •    YouTube
   •    Facebook
   •    Wikipedia
                                        150 health requests/sec in
   •    Blogger                         Germany

   •    Twitter
   •    Wordpress
   •    SlideShare
   •    SecondLife
Health 2.0 : Segmentation (2)
       Companies
•  Innovative Tools generate new Market Segments

Health Care         Consumers /             Linking HCP & Patients
Professionals       Patients


• Search            • Search info and       •  Questions
• Sharing (cases)   content                 •  Searching for quality physical
• Community/        • Community             service (where to go)
opinions            • Reporting self-info   • Online Consultation
• Professional      • PHR                   • PHR
Collaboration
• Telemedicine
•  Research
Health 2.0 is generating data and
impacting care




   Data : User-generated, Biometric, Genetic

 Industry R&D is sharing its role in innovation
Clickthe known BLOCKBUSTERS
Most of to edit Master title style
are from the US
"  Click to edit Master text styles
  –  Second level
     •  Third level
         – Fourth level
         And» Fifth level
              some of them are now entering Europe




                                   HOWEVER
a) Search
                              (UK)
 Webicina (Hu)




                 (CH)




                        (F)
b) Professional Community: Global


                         (UK -- BMJ)




  Sweden
c) Professional Community :
National




  UK                    F
d) Patient Community: National

                     Itaky



                       Germany
Ire/UK, NL



 NL
f) Patient Evaluations : UK, F
13
Pharma-supported initiatives
2. Use of Social Media: Hosp, HCP.
Physician studies 2009

      Manhattan Research




        Medimix : 30% of physicians are members of
        social networks 42% in Italy
        …
Twitter
Association (F)
Required Presence

•  Community Manager’s task

                              Page
                              FanPage
                   Web site   Events

                     +

                    Blog
More Steps to Take

  Define/review your
                                EXPERIMENT
   communication strategy
                              Try new approaches
  Internal culture check :
   training workshops re
   web 2.0…
  Monitor your image
  Appoint a community
   manager
Summary
•  Web 2.0 for Health Care or participatory
   medicine includes both use of social media
   platforms and new businesses
•  Europe’s diversity has led to plentiful innovation
•  Europe’s Health 2.0 is less known than is US
   for reasons of language, national borders,
   marketing
•  Health care Actors should participate in the
   Social Media « conversation ». Web site +
   YouTube channel, Facebook Fan page, Twitter
   feed, ….. This requires organizational
   awareness.
Basil Strategies                       Cell / SMS:
1 rue Jacques Offenbach
75016 Paris


Ph: +331 4504 2794

Fax +331 4503 3107
                                       +336 74 78 12 36

Email                                  Web 2.0
Denise.Silber@BasilStrategies.com
                                       • Skype : denisesilber
Site: http://www.basilstrategies.com   • Twitter : @health20
                                       • Facebook : denisesilber
                                       • LinkedIn / Viadeo: Denise Silber


                                       • Blog:
_________________________________

              Denise Silber
       Founder Basil Strategies consultants,
          European partner for Health 2.0
President, Association pour la Qualité Internet Santé




     _________________________________

        Denise.Silber@BasilStrategies.com
Session

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WOHIT 2010: Health 2.0 - Denise Silber

  • 1. Health 2.0: Where does Europe stand? Denise Silber Denise.Silber@BasilStrategies.com
  • 2. Synonyms : Health 2.0, Medicine 2.0, Participatory Medicine The use in Health Care of Web-based Tools blogs, podcasts, tagging, search, wikis …) to produce User-Generated Content harness the power of networks, so as to personalize health care, collaborate, and promote health education.
  • 3. Health 2.0 : Segmentation (1) Use of Social Media •  Internet Users on high traffic platforms •  YouTube •  Facebook •  Wikipedia 150 health requests/sec in •  Blogger Germany •  Twitter •  Wordpress •  SlideShare •  SecondLife
  • 4. Health 2.0 : Segmentation (2) Companies •  Innovative Tools generate new Market Segments Health Care Consumers / Linking HCP & Patients Professionals Patients • Search • Search info and •  Questions • Sharing (cases) content •  Searching for quality physical • Community/ • Community service (where to go) opinions • Reporting self-info • Online Consultation • Professional • PHR • PHR Collaboration • Telemedicine •  Research
  • 5. Health 2.0 is generating data and impacting care Data : User-generated, Biometric, Genetic Industry R&D is sharing its role in innovation
  • 6. Clickthe known BLOCKBUSTERS Most of to edit Master title style are from the US "  Click to edit Master text styles –  Second level •  Third level – Fourth level And» Fifth level some of them are now entering Europe HOWEVER
  • 7. a) Search (UK) Webicina (Hu) (CH) (F)
  • 8. b) Professional Community: Global (UK -- BMJ) Sweden
  • 9. c) Professional Community : National UK F
  • 10. d) Patient Community: National Itaky Germany
  • 13. 13
  • 15. 2. Use of Social Media: Hosp, HCP.
  • 16. Physician studies 2009 Manhattan Research Medimix : 30% of physicians are members of social networks 42% in Italy …
  • 17.
  • 18.
  • 21. Required Presence •  Community Manager’s task Page FanPage Web site Events + Blog
  • 22. More Steps to Take   Define/review your   EXPERIMENT communication strategy Try new approaches   Internal culture check : training workshops re web 2.0…   Monitor your image   Appoint a community manager
  • 23. Summary •  Web 2.0 for Health Care or participatory medicine includes both use of social media platforms and new businesses •  Europe’s diversity has led to plentiful innovation •  Europe’s Health 2.0 is less known than is US for reasons of language, national borders, marketing •  Health care Actors should participate in the Social Media « conversation ». Web site + YouTube channel, Facebook Fan page, Twitter feed, ….. This requires organizational awareness.
  • 24. Basil Strategies Cell / SMS: 1 rue Jacques Offenbach 75016 Paris Ph: +331 4504 2794 Fax +331 4503 3107 +336 74 78 12 36 Email Web 2.0 Denise.Silber@BasilStrategies.com • Skype : denisesilber Site: http://www.basilstrategies.com • Twitter : @health20 • Facebook : denisesilber • LinkedIn / Viadeo: Denise Silber • Blog:
  • 25. _________________________________ Denise Silber Founder Basil Strategies consultants, European partner for Health 2.0 President, Association pour la Qualité Internet Santé _________________________________ Denise.Silber@BasilStrategies.com